Processos

Good presentation by Mike Bandor, from SEI, about Definition of Processes and Procedures.

It presents a rational to When to define a process:

• if the process is important for the business goals, or
• if there is only one person who knows how to do the task, or
• if many people perform the task, but one way is preferred.

It presents:

• common components (name, purpose, inputs & output, entry & exit conditions, roles & activities, methods & tools, etc.)
• Documentation methods:
• Graphical (flowcharts, cross-functional diagrams  (BPMN), IDEF)
• Narrative (Entry-Task-Ver/Val-eXit (ETVX))

Although it says What the process is, it fails to state that the process is How some business model is enacted.

From other sources:

• A business process is A repeatable series of activities that produces value for one or more stakeholders (BPTrends BPTA 101)
• a process is a set of interrelated or interacting activities which transforms inputs into outputs. NOTE2: processes in an organization are generally planned and carried out under controlled conditions TO ADD VALUE.

Process Methodologies:

• SCOR
• Rummler-Brache
• Lean
• SixSigma
• CMMI
• IDEAL